These Terms of Service govern your use of Relon CRM, provided by Dysruptive Technologies Ltd. By creating an account or using the service, you agree to these terms.
1. Acceptance of Terms
By accessing or using Relon CRM, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using Relon CRM on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.
2. Description of Services
Relon CRM is a cloud-based customer relationship management platform designed for construction and services companies. Features include lead management, pipeline tracking, client management, project management, quoting, reporting, and AI-powered insights.
We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.
3. User Accounts & Registration
You must provide accurate, complete information when registering. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use.
Each subscription is for a single organisation. You may not share your account with third parties outside your organisation.
4. Subscription & Payment
Relon CRM is offered on a subscription basis. Fees are charged in advance on a monthly or annual basis depending on your chosen plan. All fees are non-refundable except as required by applicable law.
We use Stripe (for USD customers) and Paystack (for GHS, NGN, KES, ZAR customers) to process payments. By subscribing, you authorise us to charge your payment method on a recurring basis.
We may change pricing with 30 days' written notice. Your continued use after the notice period constitutes acceptance of the new pricing.
5. Intellectual Property
Relon CRM and all associated intellectual property remain the exclusive property of Dysruptive Technologies Ltd. You are granted a limited, non-exclusive, non-transferable licence to use the service during your subscription period.
Your organisation retains ownership of all data you input into Relon CRM.
6. Acceptable Use
You agree not to use Relon CRM to: (a) violate any applicable law or regulation; (b) transmit malicious code or interfere with the platform's integrity; (c) attempt to gain unauthorised access to other accounts or systems; (d) resell or sublicence the service without written consent.
7. Limitation of Liability
To the maximum extent permitted by law, Dysruptive Technologies Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability to you shall not exceed the fees paid by you in the three months preceding the claim.
8. Termination
Either party may terminate this agreement at any time. Upon termination, your access to the service ceases. We will retain your data for 30 days after termination, after which it may be permanently deleted. You may export your data at any time before termination.
9. Governing Law
These terms are governed by the laws of Ghana. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ghana, without prejudice to any mandatory consumer protection rights in your jurisdiction.
10. Contact
Questions about these Terms? Contact us at legal@relon.com.