End-User Licence Agreement

Subject to your compliance with this EULA and payment of applicable subscription fees, Dysruptive grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Software solely for your internal business purposes during the subscription term.

This licence covers access via web browser and any official mobile or desktop clients provided by Dysruptive. No other rights are granted.

You must not, and must not permit any third party to:

• copy, modify, translate, or create derivative works of the Software;
• reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Software;
• sublicence, sell, resell, rent, lease, or otherwise transfer rights to the Software to any third party;
• use the Software to build a competing product or service;
• remove or alter any proprietary notices, branding, or labels on the Software;
• use automated scripts or bots to scrape, crawl, or extract data from the Software at scale;
• circumvent, disable, or interfere with any security or access-control features of the Software.

Each user seat within your organisation's subscription is for a single named individual. Sharing login credentials between multiple people is prohibited.

You are responsible for all activity that occurs under accounts belonging to your organisation. You must notify us immediately at support@relon.com if you become aware of any unauthorised access.

We reserve the right to suspend or terminate any account that we reasonably believe is being used in violation of this EULA or our Terms of Service.

The Software, including all underlying code, algorithms, interfaces, documentation, and related intellectual property, is and remains the exclusive property of Dysruptive Technologies Ltd. This EULA does not transfer any ownership interest to you.

All rights not expressly granted to you under this EULA are reserved by Dysruptive.

You retain full ownership of all data, records, and content you input into the Software (“Customer Data”). Dysruptive claims no intellectual property rights over Customer Data.

Relon CRM includes optional AI-powered features (lead analysis, client health scoring, email drafting, and others) available on Growth and Scale plans. These features transmit selected Customer Data to third-party AI providers (Anthropic, OpenAI, Google) for processing.

AI-generated outputs are provided for informational purposes only. They do not constitute professional legal, financial, or business advice. You are solely responsible for any decisions made based on AI outputs.

By using AI features you consent to the transmission of the relevant Customer Data to the applicable AI provider in accordance with our Privacy Policy and DPA. You may disable AI features for your organisation at any time in Admin → AI Settings.

The Software integrates with third-party services (including QuickBooks, Google OAuth, Stripe, and Paystack). Your use of any third-party service is governed by that service's own terms and privacy policy. Dysruptive is not responsible for the practices or content of any third-party service.

You are responsible for ensuring that any third-party integration you enable complies with applicable law and the terms of the relevant third-party provider.

Dysruptive may update, modify, or discontinue features of the Software at any time. We will endeavour to provide reasonable advance notice of material changes that affect existing functionality.

Continued use of the Software following the rollout of any update constitutes your acceptance of the updated version.

You agree to use the Software only for lawful purposes. You must not use it to:

• store or process data in violation of applicable privacy or data protection law;
• transmit spam, phishing content, or unsolicited commercial communications;
• conduct any fraudulent, deceptive, or misleading activity;
• infringe the intellectual property rights of any third party;
• introduce malware, viruses, or other malicious code into the Software or its infrastructure;
• attempt to gain unauthorised access to any other user's account or any Dysruptive system.

The Software is provided “as is” and “as available” without warranty of any kind, express or implied. To the maximum extent permitted by applicable law, Dysruptive expressly disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Dysruptive does not warrant that the Software will be uninterrupted, error-free, or free from harmful components, or that any defects will be corrected.

To the maximum extent permitted by law, Dysruptive Technologies Ltd and its officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Software, even if advised of the possibility of such damages.

In no event shall Dysruptive's total aggregate liability to you exceed the fees paid by you for the Software in the three (3) calendar months preceding the event giving rise to the claim.

This EULA is effective from the date you first access the Software and continues until your subscription is terminated.

Dysruptive may terminate or suspend your licence immediately and without notice if you breach any provision of this EULA. You may terminate by cancelling your subscription and ceasing all use of the Software.

Upon termination, sections 4 (Ownership), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 12 (Governing Law), and any other provisions that by their nature should survive, shall continue in full force.

This EULA is governed by and construed in accordance with the laws of Ghana, without regard to conflict-of-law principles. Any dispute arising out of or in connection with this EULA shall be subject to the exclusive jurisdiction of the courts of Ghana, without prejudice to any mandatory consumer or data-protection rights in your jurisdiction.

We may update this EULA from time to time. We will notify you of material changes by posting a notice within the Software or by email. The date at the top of this page reflects the most recent revision. Continued use after the effective date of any revision constitutes acceptance of the updated EULA.

Legal enquiries regarding this EULA: legal@relon.com · Dysruptive Technologies Ltd, Ghana.